Luxury Villa Manager - Bali's Premier Hospitality Role

Join Balitecture as a Villa Manager and lead the delivery of world-class hospitality in Bali’s most exclusive properties. This role is perfect for a dynamic, service-oriented professional passionate about creating unforgettable guest experiences in luxury accommodations. With Balitecture in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung, Bali, you'll be at the heart of Bali's luxury hospitality scene, managing high-end villas that cater to discerning international guests.

As a Villa Manager, you'll oversee the daily operations of your assigned villa, ensuring every guest's stay is seamless and memorable. You'll coordinate with housekeeping, maintenance, and dining teams to deliver exceptional service, and you'll be the primary point of contact for guests, handling their needs with professionalism and warmth.

This is an opportunity to be part of a growing hospitality company that values excellence and guest satisfaction. If you're ready to take on this challenging yet rewarding role, we invite you to apply and become part of the Balitecture family.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of assigned villas, ensuring high standards of cleanliness and presentation.
• Coordinate with housekeeping, maintenance, and dining teams to deliver exceptional guest experiences.
• Manage guest check-ins and check-outs, addressing any concerns or special requests promptly.
• Ensure compliance with health and safety regulations, and maintain accurate records of guest interactions.
• Monitor and report on villa performance metrics to identify areas for improvement.
• Train and mentor front desk staff to uphold the highest standards of service.
• Act as the primary liaison between guests and the villa management team.
• Participate in regular team meetings and contribute to the development of villa management policies.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in villa or luxury hospitality management.
• Proven track record of delivering exceptional guest experiences in a luxury setting.
• Strong communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Fluency in English, with the ability to communicate clearly and professionally in both written and verbal forms.
• Knowledge of hospitality software such as PMS (Property Management System) and CRM (Customer Relationship Management) tools.
• Understanding of local regulations and best practices in the hospitality industry.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver's license and access to a reliable vehicle for guest transportation and villa inspections.

🛠️ Keahlian

Lowongan Terkait